How to apply

View the steps to apply and submit, and manage your HCSA licence.

Last updated 13 June 2025

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Steps to apply for a new HCSA licence

For providers who are intending to offer a Licensable Healthcare Service (LHS), you will need to obtain the relevant licence first before you are allowed to offer the service in Singapore.

To apply for a HCSA licence, you will need to:

Login to the Healthcare Application and Licensing Portal (HALP) using SingPass or CorpPass.
- Select the types of LHSes, Specified Services (SSes) and Mode of Service Delivery (MOSD) provided
- Key in licensing details and other service-related information
- Attach supporting documents
- Submit application and pay the relevant licence fees as stated
- Complete the self-assessment checklist
Receive confirmation on inspection date.
- Ensure documents are ready for inspection (e.g. MOM’s Registration for Pressure Vessels, NEA’s Licence for Irradiating Equipment)
- Inspectors may contact you for further clarifications after inspection
Receive email notification on application status after all licensing requirements have been met.
View e-licence on HALP upon approval.
Update on HALP if there are any changes to your licence.

What if I require technical assistance?

A dedicated helpdesk (via phone or email) is available to assist those who may need help with HALP:

Operating Hours: Mon to Fri, 8am to 8pm excluding Public Holidays
Helpdesk Contact: 6768 9796
Helpdesk Email: halp_helpdesk@moh.gov.sg

View references or e-guides on how to use HALP.

Timelines for licensing matters

If you need to renew or amend your HCSA licence, please note the timelines stipulated below under Table 1 to avoid any delays in the licensing process.

Table 1: Timelines for licensing matters under HCSA

License Changes	Deadline
Renew a licence	You can submit a renewal of your HCSA licence as early as 6 months before the licence expires. A late renewal fee will be applicable if the renewal is submitted 2 months or lesser before the licence expires. If your licence has expired, you will be required to submit a new licence application If you would like to make changes to your licence (e.g., operating hours), you can make them within your renewal application. The changes, once approved, will take effect together with your renewed licence.
Addition of premises or conveyances to a licence	Submit a new application at least 2 months before the service is provided in that additional premises or conveyance
Removal of premises or conveyances to a licence	Submit a cessation application at least 1 month before stopping provision of service in that premises or conveyance
Amendment of permanent premises address	Submit a Request of change (RFC) application at least 2 months before the service is provided in that new permanent premises address. An inspection of new premises may be required.
Change of licensee name	Submit a request for change (RFC) application at least 1 month prior to the change
Any other amendments	Notify MOH at least 10 calendar days before the change
Notification of cessation	Notification of intention to cease must be made not less than 1 month prior to cessation
Notification of death of licensee	Director must be notified of the licensee’s death within 1 month
Nomination of a nominee for your licence	If you are an individual licensee (not a registered company), you should indicate a nominee for your licence in HALP. The nominee will be the alternative point of contact and perform the duties of the licensee should you be uncontactable.
Note: it is no longer a requirement for licensees to display their licence in their permanent premises. However, licensees are to provide details of their licence and LHSes if requested by patients.